Shopper CRM

You forget who each shopper is.

Every visit starts from zero again.

Remember every buyer, and what they love.

Know every shopper.

Profiles, segments, and what your audience asks, worries about, and wants.

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Profiles build themselves
Segments stay current on their own
Shoppers can opt out, purge included

Your AI team

Run by Maya, growth and retention marketer. Works with Remy.

One page per shopper

Orders, lifetime value, tags, notes, journey, and risk flags on a single page.

Segments that stay true

Rule-based segments keep themselves current, so campaigns aim at people who exist.

Hear the whole audience

What shoppers ask, what worries them, and where they drop, clustered into themes.

Regulars feel remembered

Sage keeps sizes, tastes, and saved intents, so the next visit starts warmer.

How it works

How a store gets to know its people

One fashion brand, one VIP segment, one week of questions.

Step 1 of 4
Every buyer becomes a profile
- Orders, lifetime value, addresses, tags, and notes land on one page.
- A journey timeline shows every visit, browse, and buy.
- Risk flags sit right on the profile, so a chargeback never surprises you twice.
Step 2 of 4
The VIP segment builds itself
- Write one rule, like spent over 200 dollars in 90 days.
- The segment keeps itself current as shoppers cross the line.
- Point a campaign at it. No exports, no stale names.
128 shoppers, kept current
Step 3 of 4
You read the week's objections
- Questions and worries cluster into plain themes, like "Does the linen dress run small?"
- The visitor funnel shows where shoppers drop, from reached to identified.
Step 4 of 4
The seller remembers each one
- Sage keeps what shoppers share: sizes, tastes, a price watch on that dress.
- Guest history folds into the profile the moment they sign in.

Known well. Never creepy.

Every shopper can see their own journey, opt out of tracking, and have what was learned purged. Browsing signals honor do-not-track from the browser.

Everything in the box

The profile

Orders, value, addresses in one viewTags and notes on anyoneA journey timeline per shopperRisk flags with severityVIP and spend tiers

The segments

Rule-based segments, always currentStatic lists you pickLive counts and a rule previewSegments feed your email campaigns

The intelligence

Visitor funnel, reached to identifiedMost-visited pages with dwellQuestions and objections, themedTen named metrics, locale aware

The memory

Sage remembers what shoppers shareWishlist, price watch, restock, giftGuest history merges on sign-inOpt-outs purge what was learned

Live in three steps

Open the shoppers tab

Every buyer is already a profile: orders, value, tags, and journey.

Write one segment rule

Like spent over 200 dollars in 90 days. It fills and stays current.

Read the week

The top questions and worries, clustered and ready to act on.

Goes well with

All features

Subscriptions

Subscribe and save, built into your store

Learn more

Email and recovery

Recover carts, close the loop

Learn more

Fair questions

What is on a shopper profile?

Orders, lifetime value, addresses, tags and notes, their journey through your store, and any risk flags. One page that tells you who you are talking to.

How do segments work?

Build them from rules, like spent over 200 dollars in 90 days, and they keep themselves current. Or pick shoppers by hand for a static list.

What does audience intelligence show?

What shoppers ask, what worries them, and where they drop, clustered into plain-language themes you can act on.

Is any of this creepy for shoppers?

Shoppers can see their own journey, opt out of tracking, and have what was learned purged. Signals honor do-not-track from the browser.

Brings them back

Shoppers you know come back and spend more.

Buyers don't come back

Stop selling to strangers.

Get in line, and aim your next campaign at people who actually exist.