Risky orders quietly eat your margin.
Chargebacks arrive weeks after you ship.
Screen every order before it ships.
Every order screened before it ships.
Risky orders are held for your call. Clean ones flow. You lose less without losing sales.
- Screened before any charge
- You make the final call
- The shopper always hears back
Your AI team
Run by Ramu, operations manager. Works with Sentry, Iris.
Why it matters
Chargebacks stop at the door
A clear deny never becomes a charge, so there is nothing to claw back.
Clean orders never wait
Screening is a fork at checkout, not a holding pen. Orders that pass flow straight through.
Doubt waits for you
A risky order is held with its score and reasons, one click from your decision.
Numbers you can trust
Held orders sit outside revenue and funnel counts, and their stock stays reserved.
How it works
How a bad order gets caught
One electronics store, one rush order, one address that does not add up.
Step 1 of 4
Every checkout gets screened
- A rush order lands with a shipping address that does not match billing.
- Screening runs at checkout, before the order or any charge exists.
- A clear deny stops on the spot. The shopper is never charged.
Step 2 of 4
Doubt goes to the held queue
- The mismatched order is held instead of shipped. No courier, no loss.
- One card shows the risk score, the decision, and the reasons why.
- Stock stays reserved, so reviewing never means overselling.
Step 3 of 4
You decide in one click
- Approve, and the order flows on like any other.
- Reject, and a paid order is refunded on the spot.
- The shopper is emailed either way. Nobody is left guessing.
Step 4 of 4
Your numbers stay honest
- Held orders sit outside revenue and funnel counts until you decide.
- Thresholds are yours per store. Electronics can run tighter than stickers.
- If screening itself hiccups, checkout still works. A glitch never blocks a sale.
Denied before the charge. Held before the courier.
A clear deny never becomes an order or a charge. A doubtful one waits in your held queue with its reasons visible, and the shopper hears back whichever way you decide.
Everything in the box
The screen
The held queue
The shopper side
Your dials
SquareUp
What you stop paying for
The fraud-screening apps.
Live in three steps
Turn on the screen
Screening runs at checkout with the built-in scorer. No extra service to buy.
Set your strictness
Tune thresholds per store. High-value carts can run tighter than sticker orders.
Review the held few
Approve or reject from the held queue in one click. The shopper hears back either way.
Goes well with
All featuresFair questions
When does screening happen?
What do I see on a held order?
Do held orders mess up my numbers?
Can I tune how strict it is?
Real orders ship. Fake ones never leave.
Ship the real orders. Hold the rest.
Turn on screening and let the next bad order stop in your held queue, not on a courier truck.